The NCWA embraces the following approaches in the planning and provision of its services:
We aim to ensure that support and services are delivered in a way which maximises the person’s independence and ability; and that information and advice given, assists the client to make choices which help them to adapt to the situation in which they are living.
The NCWA is committed to consumer engagement and input into its planning, services and activities.
To this end, the NCWA employs a Consumer Colleague who has personal experiences as a neurological services user. The Consumer Colleague role is vital to integrate the consumer perspective in our planning and activities.
The NCWA is committed to continuous improvement in our services and approach. We take every opportunity to use feedback in a positive way,
We invite you to tell us what you think of us and our services by contacting us directly or through our online form.